what is the standard for hotline?
Apart from MOX, SIX might be the worst...I hang on to the line for more than 0.5hr and still I hear music only.......and messages that goes "for non urgent matters, u might want to email us at..."
Arghhh....Come on! Isn't this common sense! I have waited so long! The more I listen to that msg, the more frustrated I feel. ...all I need is to talk to someone!!!!
Tried like 4 times yesterday and 1 time this morning. Did I finally get to talk to anyone? The answer is NO!!!
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